Customer Support for Current Customers

Frequently Asked Questions (FAQs)

• HearID Installation FAQ
• HearID Hardware FAQ
• HearID Software FAQ
• MEPA Measurement Module FAQ
• TEOAE Measurement Module FAQ
• DPOAE Measurement Module FAQ

Activation Key Request

• Request an activation key (email web form), or
• Phone Support: phone: +1 (217) 367-9740

Software Downloads

• Request software downloads (email web form)
• Phone Support: phone: +1 (217) 367-9740

Contact Support Staff

• Information & Support (email web form)
• Phone Support: phone: +1 (217) 367-9740